{"id":3578,"date":"2026-08-19T13:59:58","date_gmt":"2026-08-19T13:59:58","guid":{"rendered":"https:\/\/www.mooo-apartments.com\/downtown\/?page_id=3578"},"modified":"2026-08-20T08:35:11","modified_gmt":"2026-08-20T08:35:11","slug":"faq-3","status":"publish","type":"page","link":"https:\/\/www.mooo-apartments.com\/downtown\/de\/faq-3\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p data-path-to-node=\"2\"><strong>H\u00e4ufig gestellte Fragen (FAQ)<\/strong><\/p>\n<p data-path-to-node=\"3\"><strong>Wann ist der Check-in und Check-out?<\/strong><\/p>\n<p data-path-to-node=\"4\">Der Check-in ist ab 15:00 Uhr m\u00f6glich und der Check-out muss bis 10:00 Uhr erfolgen. Wir empfehlen Ihnen, den Online-Check-in zu nutzen. Dies beschleunigt Ihren Check-in an der Rezeption.<\/p>\n<p data-path-to-node=\"5\"><strong>Kann ich fr\u00fcher einchecken?<\/strong><\/p>\n<p data-path-to-node=\"6\">Wenn Sie fr\u00fcher anreisen, bieten wir Ihnen je nach Verf\u00fcgbarkeit gerne einen Fr\u00fchen Check-in an. Um die Verf\u00fcgbarkeit bei einer Anreise vor 15:00 Uhr zu garantieren, empfehlen wir jedoch, die vorherige Nacht mitzubuchen.<\/p>\n<p data-path-to-node=\"7\"><strong>Kann ich sp\u00e4ter auschecken?<\/strong><\/p>\n<p data-path-to-node=\"8\">Ein Sp\u00e4ter Check-out vor 18:00 Uhr ist je nach Verf\u00fcgbarkeit gegen einen Aufpreis von 50 EUR m\u00f6glich.<\/p>\n<p data-path-to-node=\"9\"><strong>Ist es m\u00f6glich, Fr\u00fchst\u00fcck zu bekommen?<\/strong><\/p>\n<p data-path-to-node=\"10\">Das Fr\u00fchst\u00fcck wird in unserem Schwesterhotel Mosaic House serviert. Es steht Ihnen von Montag bis Freitag von 7:00 bis 10:30 Uhr sowie Samstag und Sonntag von 7:30 bis 11:00 Uhr zur Verf\u00fcgung. Der Preis betr\u00e4gt 400 CZK pro Person.<\/p>\n<p data-path-to-node=\"11\"><strong>Gibt es einen Aufzug?<\/strong><\/p>\n<p data-path-to-node=\"12\">G\u00e4sten steht im gesamten Geb\u00e4ude 1 Aufzug zur Verf\u00fcgung. Bitte beachten Sie, dass 18 Stufen zum Aufzug f\u00fchren.<\/p>\n<p data-path-to-node=\"13\"><strong>Wie viele Apartments bietet MOOo Downtown an?<\/strong><\/p>\n<p data-path-to-node=\"14\">Unser Apartmentgeb\u00e4ude verf\u00fcgt \u00fcber 24 Apartments.<\/p>\n<p data-path-to-node=\"15\"><strong>Wie ist die Raucherregelung?<\/strong><\/p>\n<p data-path-to-node=\"16\">Unsere Apartments sind reine Nichtraucher-Apartments. Bei Verst\u00f6\u00dfen gegen das Rauchverbot wird eine Strafgeb\u00fchr erhoben.<\/p>\n<p data-path-to-node=\"17\"><strong>Kann ich meine Kinder mitbringen?<\/strong><\/p>\n<p data-path-to-node=\"18\">Wir freuen uns auch auf Ihre Kleinen. Zus\u00e4tzliche Babybetten stehen kostenlos zur Verf\u00fcgung.<\/p>\n<p data-path-to-node=\"19\"><strong>Sind Haustiere im Apartment erlaubt?<\/strong><\/p>\n<p data-path-to-node=\"20\">Im gesamten Apartmentgeb\u00e4ude sind keine Tiere gestattet.<\/p>\n<p data-path-to-node=\"21\"><strong>Ist das Apartmentgeb\u00e4ude barrierefrei?<\/strong><\/p>\n<p data-path-to-node=\"22\">Das Apartmentgeb\u00e4ude ist nicht barrierefrei.<\/p>\n<p data-path-to-node=\"23\"><strong>Welche Parkm\u00f6glichkeiten gibt es?<\/strong><\/p>\n<p data-path-to-node=\"24\">Wir bieten einen Valet-Parkservice (Parkservice durch Hotelpersonal) an.<\/p>\n<p data-path-to-node=\"25\"><strong>Welche Zahlungsmethoden werden akzeptiert?<\/strong><\/p>\n<p data-path-to-node=\"26\">Wir akzeptieren Bargeld, American Express, MasterCard und VISA. Bitte beachten Sie, dass wir keine Zahlungen per Scheck akzeptieren k\u00f6nnen.<\/p>\n<p data-path-to-node=\"27\"><strong>Ist die Mehrwertsteuer enthalten?<\/strong><\/p>\n<p data-path-to-node=\"28\">Die Mehrwertsteuer (MwSt.) ist in allen unseren Preisen enthalten.<\/p>\n<p data-path-to-node=\"29\"><strong>Gibt es allergikerfreundliche Decken?<\/strong><\/p>\n<p data-path-to-node=\"30\">Allergikerfreundliche Kissen und Decken sind auf Anfrage erh\u00e4ltlich.<\/p>\n<p data-path-to-node=\"31\"><strong>Ist bei der Ankunft eine Kaution erforderlich?<\/strong><\/p>\n<p data-path-to-node=\"32\">Ja, bei der Ankunft erfassen wir Ihre Kreditkartendaten als Kaution f\u00fcr eventuelle Zusatzkosten. Wenn Sie keine Karte vorlegen k\u00f6nnen oder die Karte nicht verifiziert werden kann, ist eine r\u00fcckzahlbare Kaution in H\u00f6he von 100 EUR (2500 CZK) in bar erforderlich.<\/p>\n<p data-path-to-node=\"33\"><strong>Gibt es Altersbeschr\u00e4nkungen f\u00fcr die Buchung eines Zimmers?<\/strong><\/p>\n<p data-path-to-node=\"34\">G\u00e4ste unter 18 Jahren nehmen wir nur in Begleitung einer Person \u00fcber 18 Jahren auf.<\/p>\n<p data-path-to-node=\"35\"><strong>Bieten Sie Transfers vom\/zum Flughafen und Bahnhof an?<\/strong><\/p>\n<p data-path-to-node=\"36\">Unseren G\u00e4sten steht ein Hotel-Taxi zur Verf\u00fcgung. Wir empfehlen, diesen Service ausreichend im Voraus <a href=\"https:\/\/www.mosaichouse.com\/de\/taxi-2\/\">HIER<\/a> zu bestellen.<\/p>\n<p data-path-to-node=\"37\"><strong>Gibt es einen Gep\u00e4ckraum?<\/strong><\/p>\n<p data-path-to-node=\"38\">Ja, dieser Service steht unseren G\u00e4sten zur Verf\u00fcgung.<\/p>\n<p data-path-to-node=\"39\"><strong>Steht ein Gep\u00e4cktr\u00e4ger zur Verf\u00fcgung?<\/strong><\/p>\n<p data-path-to-node=\"40\">Wir bieten keinen Gep\u00e4cktr\u00e4gerservice an.<\/p>\n<p data-path-to-node=\"41\"><strong>Gibt es einen Zimmerservice?<\/strong><\/p>\n<p data-path-to-node=\"42\">Ein Zimmerservice steht nicht zur Verf\u00fcgung.<\/p>\n<p data-path-to-node=\"43\"><strong>Nimmt das Apartmentgeb\u00e4ude Gruppenbuchungen entgegen?<\/strong><\/p>\n<p data-path-to-node=\"44\">Bei Buchungen ab 4 Apartments kontaktieren Sie uns bitte per E-Mail zur Absprache \u2013 downtown@mooo-apartments.com. <b data-path-to-node=\"44\" data-index-in-node=\"114\">WIR AKZEPTIEREN KEINE JUNGGESELLEN- ODER JUNGGESELLINNENABSCHIEDE.<\/b> Wir behalten uns das Recht vor, alle online get\u00e4tigten Gruppenbuchungen abzulehnen, sofern Sie uns nicht vorher kontaktieren. Gruppenbuchungen unterliegen einer Vorauszahlung und angepassten Stornierungsbedingungen. Buchungen ab 7 N\u00e4chten k\u00f6nnen ebenfalls einer Vorauszahlung und angepassten Stornierungsbedingungen unterliegen. Sie werden per E-Mail dar\u00fcber informiert.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>H\u00e4ufig gestellte Fragen (FAQ) Wann ist der Check-in und Check-out? Der Check-in ist ab 15:00 Uhr m\u00f6glich und der Check-out muss bis 10:00 Uhr erfolgen. Wir empfehlen Ihnen, den Online-Check-in zu nutzen. Dies beschleunigt Ihren Check-in an der Rezeption. Kann ich fr\u00fcher einchecken? Wenn Sie fr\u00fcher anreisen, bieten wir Ihnen je nach Verf\u00fcgbarkeit gerne einen [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3578","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"google-site-verification\" content=\"Xxn1DtZUas6WDZmx1ynn0obOkmV7uBULRBgCpp5CCPA\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.mooo-apartments.com\/downtown\/de\/faq-3\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\n\t\t<link rel=\"preconnect\" href=\"https:\/\/apps.mews.li\/distributor\/prerelease\/production\/0.0.0-production.6\/distributor-app.js\">\n\t\t<meta property=\"og:locale\" content=\"en_US\" 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