{"id":3572,"date":"2026-08-19T13:49:54","date_gmt":"2026-08-19T13:49:54","guid":{"rendered":"https:\/\/www.mooo-apartments.com\/downtown\/?page_id=3572"},"modified":"2026-08-20T08:33:50","modified_gmt":"2026-08-20T08:33:50","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/www.mooo-apartments.com\/downtown\/cs\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"

\u010casto kladen\u00e9 ot\u00e1zky (FAQ)<\/strong><\/p>\n

<\/b>V kolik hodin prob\u00edh\u00e1 check-in a check-out?<\/b><\/p>\n

Check-in je mo\u017en\u00fd od 15:00 a check-out do 10:00. Doporu\u010dujeme vyu\u017e\u00edt online check-in, kter\u00fd v\u00fdrazn\u011b urychl\u00ed va\u0161e p\u0159ihl\u00e1\u0161en\u00ed na recepci.<\/p>\n

Je mo\u017en\u00fd d\u0159\u00edv\u011bj\u0161\u00ed check-in?<\/b><\/p>\n

Pokud doraz\u00edte d\u0159\u00edve, r\u00e1di v\u00e1m nab\u00eddneme d\u0159\u00edv\u011bj\u0161\u00ed check-in v z\u00e1vislosti na aktu\u00e1ln\u00ed obsazenosti. Pokud si v\u0161ak p\u0159ejete m\u00edt jistotu dostupn\u00e9 pokoje p\u0159ed 15:00, doporu\u010dujeme rezervovat i p\u0159edchoz\u00ed noc.<\/p>\n

Je mo\u017en\u00fd pozdn\u00ed check-out?<\/b><\/p>\n

Pozdn\u00ed check-out do 18:00 je mo\u017en\u00fd dle aktu\u00e1ln\u00ed dostupnosti za p\u0159\u00edplatek 50 EUR.<\/p>\n

Je mo\u017en\u00e9 se u v\u00e1s posn\u00eddat?<\/b><\/p>\n

Sn\u00eddan\u011b se pod\u00e1vaj\u00ed v na\u0161em partnersk\u00e9m hotelu Mosaic House. Od pond\u011bl\u00ed do p\u00e1tku jsou k dispozici od 7:00 do 10:30, o v\u00edkendu od 7:30 do 11:00. Cena sn\u00eddan\u011b je 400 K\u010d na osobu.<\/p>\n

M\u00e1te v objektu v\u00fdtah?<\/b><\/p>\n

V cel\u00e9 budov\u011b je host\u016fm k dispozici 1 v\u00fdtah. Upozor\u0148ujeme v\u0161ak, \u017ee k v\u00fdtahu vede 18 schod\u016f.<\/p>\n

Kolik apartm\u00e1n\u016f MOOo Downtown nab\u00edz\u00ed?<\/b><\/p>\n

N\u00e1\u0161 apartm\u00e1nov\u00fd d\u016fm disponuje celkem 24 apartm\u00e1ny.<\/p>\n

Jak\u00e1 jsou pravidla ohledn\u011b kou\u0159en\u00ed?<\/b><\/p>\n

V\u0161echny na\u0161e apartm\u00e1ny jsou p\u0159\u00edsn\u011b neku\u0159\u00e1ck\u00e9. Za poru\u0161en\u00ed tohoto z\u00e1kazu je \u00fa\u010dtov\u00e1na pokuta.<\/p>\n

Mohu p\u0159ijet s d\u011btmi?<\/b><\/p>\n

Na\u0161e nejmen\u0161\u00ed hosty velmi r\u00e1di p\u0159iv\u00edt\u00e1me. D\u011btsk\u00e9 post\u00fdlky poskytujeme zdarma.<\/p>\n

Jsou v apartm\u00e1nech povolen\u00e1 dom\u00e1c\u00ed zv\u00ed\u0159ata?<\/b><\/p>\n

V cel\u00e9m objektu je pobyt s dom\u00e1c\u00edmi mazl\u00ed\u010dky zak\u00e1z\u00e1n.<\/p>\n

Je budova bezbari\u00e9rov\u00e1?<\/b><\/p>\n

Budova bohu\u017eel nen\u00ed bezbari\u00e9rov\u00e1. Upozor\u0148ujeme, \u017ee od vstupu k v\u00fdtahu je nutn\u00e9 sej\u00edt\/vyj\u00edt 18 schod\u016f.<\/p>\n

Jak\u00e9 jsou mo\u017enosti parkov\u00e1n\u00ed?<\/b><\/p>\n

Nab\u00edz\u00edme slu\u017ebu valet parking (parkov\u00e1n\u00ed zaji\u0161\u0165ovan\u00e9 person\u00e1lem).<\/p>\n

Jak\u00e9 platebn\u00ed metody p\u0159ij\u00edm\u00e1te?<\/b><\/p>\n

P\u0159ij\u00edm\u00e1me hotovost a platebn\u00ed karty American Express, MasterCard a VISA. Upozor\u0148ujeme, \u017ee nep\u0159ij\u00edm\u00e1me platby \u0161ekem.<\/p>\n

Je cena v\u010detn\u011b DPH?<\/b><\/p>\n

Ano, DPH je ji\u017e zahrnuto ve v\u0161ech na\u0161ich cen\u00e1ch.<\/p>\n

M\u00e1te k dispozici hypoalergenn\u00ed l\u016f\u017ekoviny?<\/b><\/p>\n

Hypoalergenn\u00ed pol\u0161t\u00e1\u0159e a p\u0159ikr\u00fdvky v\u00e1m r\u00e1di p\u0159iprav\u00edme na vy\u017e\u00e1d\u00e1n\u00ed.<\/p>\n

Vy\u017eadujete p\u0159i p\u0159\u00edjezdu vratnou kauci (depozit)?<\/b><\/p>\n

Ano, p\u0159i p\u0159\u00edjezdu si p\u0159edautorizujeme va\u0161i kartu jako kauci pro p\u0159\u00edpadn\u00e9 dodate\u010dn\u00e9 poplatky. Pokud nem\u016f\u017eete kartu p\u0159edlo\u017eit nebo ji nelze ov\u011b\u0159it, po\u017eadujeme vratnou hotovostn\u00ed kauci ve v\u00fd\u0161i 100 EUR (2 500 K\u010d).<\/p>\n

Plat\u00ed pro rezervaci v\u011bkov\u00e9 omezen\u00ed?<\/b><\/p>\n

Hosty mlad\u0161\u00ed 18 let ubytov\u00e1v\u00e1me pouze v doprovodu osoby star\u0161\u00ed 18 let.<\/p>\n

Nab\u00edz\u00edte odvoz z\/na leti\u0161t\u011b a vlakov\u00e9 n\u00e1dra\u017e\u00ed?<\/b><\/p>\n

Host\u016fm je k dispozici hotelov\u00e1 taxislu\u017eba. Tuto slu\u017ebu doporu\u010dujeme objednat s dostate\u010dn\u00fdm p\u0159edstihem ZDE<\/a>.<\/p>\n

M\u00e1te \u00faschovnu zavazadel?<\/b><\/p>\n

Ano, \u00faschovna zavazadel je na\u0161im host\u016fm pln\u011b k dispozici.<\/p>\n

M\u00e1te k dispozici posl\u00ed\u010dka (portera)?<\/b><\/p>\n

Slu\u017eby posl\u00ed\u010dka \/ nosi\u010de zavazadel neposkytujeme.<\/p>\n

Je k dispozici pokojov\u00e1 slu\u017eba (room service)?<\/b><\/p>\n

Pokojovou slu\u017ebu neposkytujeme.<\/p>\n

P\u0159ij\u00edm\u00e1te skupinov\u00e9 rezervace?<\/b><\/p>\n

P\u0159i rezervaci 4 a v\u00edce apartm\u00e1n\u016f n\u00e1s pros\u00edm kontaktujte e-mailem na downtown@mooo-apartments.com<\/b> pro individu\u00e1ln\u00ed domluvu. NEUBYTOV\u00c1V\u00c1ME ROZLOU\u010cEN\u00cd SE SVOBODOU (STAG\/HEN PARTIES).<\/b> Vyhrazujeme si pr\u00e1vo zru\u0161it jak\u00e9koli online skupinov\u00e9 rezervace, kter\u00e9 s n\u00e1mi nebyly p\u0159edem konzultov\u00e1ny. Na skupinov\u00e9 rezervace se vztahuje povinnost z\u00e1lohov\u00e9 platby a upraven\u00e9 storno podm\u00ednky. Vy\u017eadov\u00e1n\u00ed z\u00e1lohy a \u00faprava storno podm\u00ednek se m\u016f\u017ee t\u00fdkat tak\u00e9 rezervac\u00ed na 7 a v\u00edce noc\u00ed. V\u0161echny podrobnosti v\u00e1m za\u0161leme e-mailem.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u010casto kladen\u00e9 ot\u00e1zky (FAQ) V kolik hodin prob\u00edh\u00e1 check-in a check-out? Check-in je mo\u017en\u00fd od 15:00 a check-out do 10:00. Doporu\u010dujeme vyu\u017e\u00edt online check-in, kter\u00fd v\u00fdrazn\u011b urychl\u00ed va\u0161e p\u0159ihl\u00e1\u0161en\u00ed na recepci. Je mo\u017en\u00fd d\u0159\u00edv\u011bj\u0161\u00ed check-in? Pokud doraz\u00edte d\u0159\u00edve, r\u00e1di v\u00e1m nab\u00eddneme d\u0159\u00edv\u011bj\u0161\u00ed check-in v z\u00e1vislosti na aktu\u00e1ln\u00ed obsazenosti. Pokud si v\u0161ak p\u0159ejete m\u00edt jistotu dostupn\u00e9 […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3572","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t