{"id":3542,"date":"2026-08-19T14:13:00","date_gmt":"2026-08-19T14:13:00","guid":{"rendered":"https:\/\/www.mooo-apartments.com\/castle\/?page_id=3542"},"modified":"2026-08-26T07:17:02","modified_gmt":"2026-08-26T07:17:02","slug":"faq-3","status":"publish","type":"page","link":"https:\/\/www.mooo-apartments.com\/castle\/de\/faq-3\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p data-path-to-node=\"2\"><strong>H\u00e4ufig gestellte Fragen (FAQ)<\/strong><\/p>\n<p data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">Wann ist der Check-in \/ Check-out?<\/b><\/p>\n<p data-path-to-node=\"4\">Der Check-in ist ab 15:00 Uhr m\u00f6glich und der Check-out erfolgt bis 11:00 Uhr. Wir empfehlen Ihnen, den Online-Check-in zu nutzen. Dies beschleunigt Ihre Anmeldung an der Rezeption.<\/p>\n<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Kann ich fr\u00fcher einchecken (Early Check-in)?<\/b><\/p>\n<p data-path-to-node=\"6\">Wenn Sie fr\u00fcher anreisen, bieten wir Ihnen je nach Verf\u00fcgbarkeit gerne einen fr\u00fchen Check-in an. Um jedoch die Verf\u00fcgbarkeit bei einer Ankunft vor 15:00 Uhr zu garantieren, empfehlen wir Ihnen, die vorherige Nacht mitzubuchen.<\/p>\n<p data-path-to-node=\"7\"><b data-path-to-node=\"7\" data-index-in-node=\"0\">Kann ich au\u00dferhalb der Rezeptionszeiten einchecken?<\/b><\/p>\n<p data-path-to-node=\"8\">Ja. Ein sp\u00e4ter Check-in ist auch nach den \u00d6ffnungszeiten der Rezeption m\u00f6glich. Bitte kontaktieren Sie uns im Voraus, um die notwendigen Anweisungen f\u00fcr Ihre Anreise zu erhalten.<\/p>\n<p data-path-to-node=\"9\"><b data-path-to-node=\"9\" data-index-in-node=\"0\">Ist Fr\u00fchst\u00fcck verf\u00fcgbar?<\/b><\/p>\n<p data-path-to-node=\"10\">Wir bieten in der Unterkunft kein Fr\u00fchst\u00fcck an. In unmittelbarer N\u00e4he befinden sich jedoch mehrere Caf\u00e9s, in denen Sie fr\u00fchst\u00fccken k\u00f6nnen. Jedes Apartment verf\u00fcgt zudem \u00fcber eine voll ausgestattete K\u00fcche, falls Sie Ihr Fr\u00fchst\u00fcck lieber selbst zubereiten m\u00f6chten. Ein Lebensmittelgesch\u00e4ft liegt bequem nur 70 Meter von der Unterkunft entfernt.<\/p>\n<p data-path-to-node=\"11\"><b data-path-to-node=\"11\" data-index-in-node=\"0\">Gibt es einen Aufzug?<\/b><\/p>\n<p data-path-to-node=\"12\">Leider befinden sich die Apartments in einem historischen Geb\u00e4ude und es gibt keinen Aufzug.<\/p>\n<p data-path-to-node=\"13\"><b data-path-to-node=\"13\" data-index-in-node=\"0\">Wie viele Apartments bietet MOOo by the Castle an?<\/b><\/p>\n<p data-path-to-node=\"14\">Unser Apartmenthaus verf\u00fcgt \u00fcber 13 Apartments.<\/p>\n<p data-path-to-node=\"15\"><b data-path-to-node=\"15\" data-index-in-node=\"0\">Wie lautet die Raucherregelung?<\/b><\/p>\n<p data-path-to-node=\"16\">Unsere Apartments sind reine Nichtraucher-Apartments. Bei Versto\u00df gegen dieses Verbot wird eine Strafe erhoben.<\/p>\n<p data-path-to-node=\"17\"><b data-path-to-node=\"17\" data-index-in-node=\"0\">Kann ich meine Kinder mitbringen?<\/b><\/p>\n<p data-path-to-node=\"18\">Wir freuen uns auch auf Ihre Kleinen. Zus\u00e4tzliche Babybetten stellen wir Ihnen kostenlos zur Verf\u00fcgung.<\/p>\n<p data-path-to-node=\"19\"><b data-path-to-node=\"19\" data-index-in-node=\"0\">Sind Haustiere im Apartment erlaubt?<\/b><\/p>\n<p data-path-to-node=\"20\">Im gesamten Apartmentgeb\u00e4ude sind keine Tiere gestattet.<\/p>\n<p data-path-to-node=\"21\"><b data-path-to-node=\"21\" data-index-in-node=\"0\">Ist das Apartmentgeb\u00e4ude barrierefrei?<\/b><\/p>\n<p data-path-to-node=\"22\">Das Apartmentgeb\u00e4ude ist nicht barrierefrei.<\/p>\n<p data-path-to-node=\"23\"><b data-path-to-node=\"23\" data-index-in-node=\"0\">Welche Parkm\u00f6glichkeiten gibt es?<\/b><\/p>\n<p data-path-to-node=\"24\">Wir verf\u00fcgen direkt an der Unterkunft \u00fcber eine begrenzte Anzahl an Parkpl\u00e4tzen. Der Parkplatz muss im Voraus reserviert werden und unterliegt der Verf\u00fcgbarkeit. F\u00fcr das Parken f\u00e4llt eine zus\u00e4tzliche Geb\u00fchr an.<\/p>\n<p data-path-to-node=\"25\"><b data-path-to-node=\"25\" data-index-in-node=\"0\">Welche Zahlungsmethoden werden akzeptiert?<\/b><\/p>\n<p data-path-to-node=\"26\">Wir akzeptieren Bargeld, American Express, MasterCard und VISA. Bitte beachten Sie, dass wir keine Zahlungen per Scheck akzeptieren k\u00f6nnen.<\/p>\n<p data-path-to-node=\"27\"><b data-path-to-node=\"27\" data-index-in-node=\"0\">Ist die Mehrwertsteuer (MwSt.) enthalten?<\/b><\/p>\n<p data-path-to-node=\"28\">Die Mehrwertsteuer ist in all unseren Preisen enthalten.<\/p>\n<p data-path-to-node=\"29\"><b data-path-to-node=\"29\" data-index-in-node=\"0\">Gibt es Allergiker-Bettw\u00e4sche?<\/b><\/p>\n<p data-path-to-node=\"30\">Hypoallergene Kissen und Decken sind auf Anfrage erh\u00e4ltlich.<\/p>\n<p data-path-to-node=\"31\"><b data-path-to-node=\"31\" data-index-in-node=\"0\">Ist bei der Ankunft eine Kaution erforderlich?<\/b><\/p>\n<p data-path-to-node=\"32\">Ja, bei der Ankunft erfassen wir Ihre Kreditkartendaten als Kaution zur Deckung eventueller Zusatzkosten. Wenn Sie keine Karte vorlegen k\u00f6nnen oder die Karte nicht verifiziert werden kann, ist eine r\u00fcckzahlbare Kaution in H\u00f6he von 100 EUR (2500 CZK) in bar erforderlich.<\/p>\n<p data-path-to-node=\"33\"><b data-path-to-node=\"33\" data-index-in-node=\"0\">Gibt es ein Mindestalter f\u00fcr die Buchung eines Zimmers?<\/b><\/p>\n<p data-path-to-node=\"34\">G\u00e4ste unter 18 Jahren beherbergen wir nur in Begleitung einer Person \u00fcber 18 Jahren.<\/p>\n<p data-path-to-node=\"35\"><b data-path-to-node=\"35\" data-index-in-node=\"0\">Bieten Sie Transfers vom\/zum Flughafen und Bahnhof an?<\/b><\/p>\n<p data-path-to-node=\"36\">Unseren G\u00e4sten steht ein Hotel-Taxi zur Verf\u00fcgung. Wir empfehlen, diesen Service rechtzeitig unter castle@mooo-apartments.com zu bestellen.<\/p>\n<p data-path-to-node=\"37\"><b data-path-to-node=\"37\" data-index-in-node=\"0\">Gibt es einen Gep\u00e4ckraum?<\/b><\/p>\n<p data-path-to-node=\"38\">Ja, dieser Service steht unseren G\u00e4sten zur Verf\u00fcgung.<\/p>\n<p data-path-to-node=\"39\"><b data-path-to-node=\"39\" data-index-in-node=\"0\">Steht ein Gep\u00e4cktr\u00e4ger (Portier) zur Verf\u00fcgung?<\/b><\/p>\n<p data-path-to-node=\"40\">Wir bieten keinen Gep\u00e4cktr\u00e4gerservice an.<\/p>\n<p data-path-to-node=\"41\"><b data-path-to-node=\"41\" data-index-in-node=\"0\">Ist ein Zimmerservice verf\u00fcgbar?<\/b><\/p>\n<p data-path-to-node=\"42\">Ein Zimmerservice wird nicht angeboten.<\/p>\n<p data-path-to-node=\"43\"><b data-path-to-node=\"43\" data-index-in-node=\"0\">Akzeptiert das Apartmenthaus Gruppenbuchungen?<\/b><\/p>\n<p data-path-to-node=\"44\">F\u00fcr Buchungen ab 4 Apartments kontaktieren Sie uns bitte per E-Mail zur Absprache \u2013 castle@mooo-apartments.com. <b data-path-to-node=\"44\" data-index-in-node=\"112\">WIR AKZEPTIEREN KEINE JUNGGESELLEN- ODER JUNGGESELLINNENABSCHIEDE (STAG\/HEN PARTIES).<\/b> Wir behalten uns das Recht vor, alle online get\u00e4tigten Gruppenbuchungen abzulehnen, sofern wir nicht im Voraus kontaktiert wurden. Gruppenbuchungen unterliegen einer Vorauszahlung sowie angepassten Stornierungsbedingungen. Buchungen ab 7 N\u00e4chten k\u00f6nnen ebenfalls einer Vorauszahlung und angepassten Stornierungsbedingungen unterliegen. Sie werden dar\u00fcber per E-Mail informiert.<\/p>\n<p data-path-to-node=\"45\"><b data-path-to-node=\"45\" data-index-in-node=\"0\">Gibt es einen W\u00e4scheservice?<\/b><\/p>\n<p data-path-to-node=\"46\">Ja. In der Unterkunft stehen den G\u00e4sten eine Waschmaschine und ein Trockner zur Selbstnutzung zur Verf\u00fcgung. Die Ger\u00e4te sind f\u00fcr die Selbstbedienung w\u00e4hrend Ihres Aufenthalts vorgesehen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>H\u00e4ufig gestellte Fragen (FAQ) Wann ist der Check-in \/ Check-out? Der Check-in ist ab 15:00 Uhr m\u00f6glich und der Check-out erfolgt bis 11:00 Uhr. Wir empfehlen Ihnen, den Online-Check-in zu nutzen. Dies beschleunigt Ihre Anmeldung an der Rezeption. Kann ich fr\u00fcher einchecken (Early Check-in)? Wenn Sie fr\u00fcher anreisen, bieten wir Ihnen je nach Verf\u00fcgbarkeit gerne [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3542","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"google-site-verification\" content=\"Xxn1DtZUas6WDZmx1ynn0obOkmV7uBULRBgCpp5CCPA\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.mooo-apartments.com\/castle\/de\/faq-3\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\n\t\t<link rel=\"preconnect\" href=\"https:\/\/apps.mews.li\/distributor\/prerelease\/production\/0.0.0-production.6\/distributor-app.js\">\n\t\t<meta property=\"og:locale\" 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Der Check-in ist ab 15:00 Uhr m\u00f6glich und der Check-out erfolgt bis 11:00 Uhr. Wir empfehlen Ihnen, den Online-Check-in zu nutzen. Dies beschleunigt Ihre Anmeldung an der Rezeption. Kann ich fr\u00fcher einchecken (Early Check-in)? 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Der Check-in ist ab 15:00 Uhr m\u00f6glich und der Check-out erfolgt bis 11:00 Uhr. Wir empfehlen Ihnen, den Online-Check-in zu nutzen. Dies beschleunigt Ihre Anmeldung an der Rezeption. Kann ich fr\u00fcher einchecken (Early Check-in)? 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