{"id":3539,"date":"2026-08-19T13:59:41","date_gmt":"2026-08-19T13:59:41","guid":{"rendered":"https:\/\/www.mooo-apartments.com\/castle\/?page_id=3539"},"modified":"2026-08-26T07:20:40","modified_gmt":"2026-08-26T07:20:40","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/www.mooo-apartments.com\/castle\/cs\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p data-path-to-node=\"2\"><strong>\u010casto kladen\u00e9 ot\u00e1zky<\/strong><\/p>\n<p data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">V kolik hodin je check-in (p\u0159\u00edjezd) a check-out (odjezd)?<\/b><\/p>\n<p data-path-to-node=\"4\">Check-in je mo\u017en\u00fd od 15:00 a check-out je do 11:00. Doporu\u010dujeme vyu\u017e\u00edt online check-in. Urychl\u00ed to va\u0161e odbaven\u00ed na recepci.<\/p>\n<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Mohu se ubytovat d\u0159\u00edve (early check-in)?<\/b><\/p>\n<p data-path-to-node=\"6\">Pokud doraz\u00edte d\u0159\u00edve, r\u00e1di v\u00e1m nab\u00eddneme d\u0159\u00edv\u011bj\u0161\u00ed check-in dle aktu\u00e1ln\u00edch kapacitn\u00edch mo\u017enost\u00ed. Nicm\u00e9n\u011b pro garanci dostupnosti p\u0159i p\u0159\u00edjezdu p\u0159ed 15:00 doporu\u010dujeme rezervovat si i p\u0159edchoz\u00ed noc.<\/p>\n<p data-path-to-node=\"7\"><b data-path-to-node=\"7\" data-index-in-node=\"0\">Mohu se ubytovat i po otev\u00edrac\u00ed dob\u011b recepce?<\/b><\/p>\n<p data-path-to-node=\"8\">Ano. Pozdn\u00ed check-in je po otev\u00edrac\u00ed dob\u011b recepce mo\u017en\u00fd. Kontaktujte n\u00e1s pros\u00edm p\u0159edem, abyste obdr\u017eeli pot\u0159ebn\u00e9 instrukce k p\u0159\u00edjezdu.<\/p>\n<p data-path-to-node=\"9\"><b data-path-to-node=\"9\" data-index-in-node=\"0\">Je mo\u017en\u00e9 m\u00edt sn\u00eddani?<\/b><\/p>\n<p data-path-to-node=\"10\">Sn\u00eddan\u011b p\u0159\u00edmo v objektu nenab\u00edz\u00edme. V t\u011bsn\u00e9 bl\u00edzkosti se v\u0161ak nach\u00e1z\u00ed n\u011bkolik kav\u00e1ren, kde si m\u016f\u017eete d\u00e1t sn\u00eddani. Ka\u017ed\u00fd apartm\u00e1n m\u00e1 tak\u00e9 pln\u011b vybavenou kuchy\u0148, kterou lze vyu\u017e\u00edt pro p\u0159\u00edpravu vlastn\u00ed sn\u00eddan\u011b. Obchod s potravinami se nach\u00e1z\u00ed jen 70 metr\u016f od objektu.<\/p>\n<p data-path-to-node=\"11\"><b data-path-to-node=\"11\" data-index-in-node=\"0\">M\u00e1te v\u00fdtah?<\/b><\/p>\n<p data-path-to-node=\"12\">Apartm\u00e1ny se bohu\u017eel nach\u00e1zej\u00ed v historick\u00e9 budov\u011b a v\u00fdtah zde nen\u00ed.<\/p>\n<p data-path-to-node=\"13\"><b data-path-to-node=\"13\" data-index-in-node=\"0\">Kolik apartm\u00e1n\u016f MOOo by the Castle nab\u00edz\u00ed?<\/b><\/p>\n<p data-path-to-node=\"14\">N\u00e1\u0161 apartm\u00e1nov\u00fd d\u016fm disponuje 13 apartm\u00e1ny.<\/p>\n<p data-path-to-node=\"15\"><b data-path-to-node=\"15\" data-index-in-node=\"0\">Jak\u00e1 jsou pravidla ohledn\u011b kou\u0159en\u00ed?<\/b><\/p>\n<p data-path-to-node=\"16\">Na\u0161e apartm\u00e1ny jsou p\u0159\u00edsn\u011b neku\u0159\u00e1ck\u00e9. Za poru\u0161en\u00ed tohoto z\u00e1kazu je \u00fa\u010dtov\u00e1na pokuta.<\/p>\n<p data-path-to-node=\"17\"><b data-path-to-node=\"17\" data-index-in-node=\"0\">Mohu p\u0159ijet s d\u011btmi?<\/b><\/p>\n<p data-path-to-node=\"18\">Na va\u0161e nejmen\u0161\u00ed se velmi t\u011b\u0161\u00edme. D\u011btsk\u00e9 post\u00fdlky nav\u00edc poskytujeme zdarma.<\/p>\n<p data-path-to-node=\"19\"><b data-path-to-node=\"19\" data-index-in-node=\"0\">Jsou v apartm\u00e1nu povolena dom\u00e1c\u00ed zv\u00ed\u0159ata?<\/b><\/p>\n<p data-path-to-node=\"20\">V cel\u00e9 apartm\u00e1nov\u00e9 budov\u011b nejsou povolena \u017e\u00e1dn\u00e1 zv\u00ed\u0159ata.<\/p>\n<p data-path-to-node=\"21\"><b data-path-to-node=\"21\" data-index-in-node=\"0\">Je apartm\u00e1nov\u00fd d\u016fm bezbari\u00e9rov\u00fd?<\/b><\/p>\n<p data-path-to-node=\"22\">Apartm\u00e1nov\u00fd d\u016fm nen\u00ed bezbari\u00e9rov\u00fd.<\/p>\n<p data-path-to-node=\"23\"><b data-path-to-node=\"23\" data-index-in-node=\"0\">Jak\u00e9 jsou mo\u017enosti parkov\u00e1n\u00ed?<\/b><\/p>\n<p data-path-to-node=\"24\">P\u0159\u00edmo u objektu m\u00e1me k dispozici omezen\u00fd po\u010det parkovac\u00edch m\u00edst. Parkov\u00e1n\u00ed je nutn\u00e9 rezervovat p\u0159edem a z\u00e1vis\u00ed na dostupnosti. Parkov\u00e1n\u00ed je zpoplatn\u011bno.<\/p>\n<p data-path-to-node=\"25\"><b data-path-to-node=\"25\" data-index-in-node=\"0\">Jak\u00e9 platebn\u00ed metody p\u0159ij\u00edm\u00e1te?<\/b><\/p>\n<p data-path-to-node=\"26\">P\u0159ij\u00edm\u00e1me hotovost, American Express, MasterCard a VISA. Upozor\u0148ujeme, \u017ee nep\u0159ij\u00edm\u00e1me platby \u0161ekem.<\/p>\n<p data-path-to-node=\"27\"><b data-path-to-node=\"27\" data-index-in-node=\"0\">Je DPH zahrnuto v cen\u011b?<\/b><\/p>\n<p data-path-to-node=\"28\">DPH je zahrnuto ve v\u0161ech na\u0161ich cen\u00e1ch.<\/p>\n<p data-path-to-node=\"29\"><b data-path-to-node=\"29\" data-index-in-node=\"0\">M\u00e1te k dispozici hypoalergenn\u00ed p\u0159ikr\u00fdvky?<\/b><\/p>\n<p data-path-to-node=\"30\">Hypoalergenn\u00ed pol\u0161t\u00e1\u0159e a p\u0159ikr\u00fdvky jsou k dispozici na vy\u017e\u00e1d\u00e1n\u00ed.<\/p>\n<p data-path-to-node=\"31\"><b data-path-to-node=\"31\" data-index-in-node=\"0\">Je p\u0159i p\u0159\u00edjezdu vy\u017eadov\u00e1na z\u00e1loha (kauce)?<\/b><\/p>\n<p data-path-to-node=\"32\">Ano, p\u0159i p\u0159\u00edjezdu si odebereme \u00fadaje z va\u0161\u00ed platebn\u00ed karty jako z\u00e1lohu na kryt\u00ed p\u0159\u00edpadn\u00fdch dodate\u010dn\u00fdch poplatk\u016f. Pokud kartu nem\u016f\u017eete poskytnout nebo ji nelze ov\u011b\u0159it, bude vy\u017eadov\u00e1na vratn\u00e1 z\u00e1loha v hotovosti ve v\u00fd\u0161i 100 EUR (2 500 CZK).<\/p>\n<p data-path-to-node=\"33\"><b data-path-to-node=\"33\" data-index-in-node=\"0\">Plat\u00ed pro rezervaci pokoje n\u011bjak\u00e1 v\u011bkov\u00e1 omezen\u00ed?<\/b><\/p>\n<p data-path-to-node=\"34\">Hosty mlad\u0161\u00ed 18 let ubytov\u00e1v\u00e1me pouze v doprovodu osoby star\u0161\u00ed 18 let.<\/p>\n<p data-path-to-node=\"35\"><b data-path-to-node=\"35\" data-index-in-node=\"0\">Nab\u00edz\u00edte odvoz z\/na leti\u0161t\u011b a vlakov\u00e9 n\u00e1dra\u017e\u00ed?<\/b><\/p>\n<p data-path-to-node=\"36\">Na\u0161im host\u016fm je k dispozici hotelov\u00e9 taxi. Doporu\u010dujeme objednat si tuto slu\u017ebu s dostate\u010dn\u00fdm p\u0159edstihem na emailu castle@mooo-apartments.com.<\/p>\n<p data-path-to-node=\"37\"><b data-path-to-node=\"37\" data-index-in-node=\"0\">M\u00e1te \u00faschovnu zavazadel?<\/b><\/p>\n<p data-path-to-node=\"38\">Ano, tato slu\u017eba je na\u0161im host\u016fm k dispozici.<\/p>\n<p data-path-to-node=\"39\"><b data-path-to-node=\"39\" data-index-in-node=\"0\">Je k dispozici nosi\u010d zavazadel (port\u00fdr)?<\/b><\/p>\n<p data-path-to-node=\"40\">Slu\u017eby nosi\u010de zavazadel neposkytujeme.<\/p>\n<p data-path-to-node=\"41\"><b data-path-to-node=\"41\" data-index-in-node=\"0\">Je k dispozici pokojov\u00e1 slu\u017eba (room service)?<\/b><\/p>\n<p data-path-to-node=\"42\">Pokojov\u00e1 slu\u017eba nen\u00ed k dispozici.<\/p>\n<p data-path-to-node=\"43\"><b data-path-to-node=\"43\" data-index-in-node=\"0\">P\u0159ij\u00edm\u00e1 apartm\u00e1nov\u00fd d\u016fm skupinov\u00e9 rezervace?<\/b><\/p>\n<p data-path-to-node=\"44\">V p\u0159\u00edpad\u011b rezervace 4 a v\u00edce apartm\u00e1n\u016f n\u00e1s pros\u00edm kontaktujte e-mailem pro konzultaci \u2013 castle@mooo-apartments.com. <b data-path-to-node=\"44\" data-index-in-node=\"116\">NEAKCEPTUJEME ROZLOU\u010cEN\u00cd SE SVOBODOU (STAG\/HEN PARTIES).<\/b> Ve\u0161ker\u00e9 skupinov\u00e9 rezervace proveden\u00e9 online m\u016f\u017eeme odm\u00edtnout, pokud n\u00e1s p\u0159edem nekontaktujete. Skupinov\u00e9 rezervace podl\u00e9haj\u00ed platb\u011b p\u0159edem a upraven\u00fdm storno podm\u00ednk\u00e1m. Rezervace na 7 a v\u00edce noc\u00ed mohou rovn\u011b\u017e podl\u00e9hat platb\u011b p\u0159edem a upraven\u00fdm storno podm\u00ednk\u00e1m. Budete informov\u00e1ni e-mailem.<\/p>\n<p data-path-to-node=\"45\"><b data-path-to-node=\"45\" data-index-in-node=\"0\">Je k dispozici slu\u017eba pran\u00ed pr\u00e1dla?<\/b><\/p>\n<p data-path-to-node=\"46\">Ano. V objektu je host\u016fm k dispozici pra\u010dka a su\u0161i\u010dka k samoobslu\u017en\u00e9mu pou\u017eit\u00ed b\u011bhem pobytu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u010casto kladen\u00e9 ot\u00e1zky V kolik hodin je check-in (p\u0159\u00edjezd) a check-out (odjezd)? Check-in je mo\u017en\u00fd od 15:00 a check-out je do 11:00. Doporu\u010dujeme vyu\u017e\u00edt online check-in. Urychl\u00ed to va\u0161e odbaven\u00ed na recepci. Mohu se ubytovat d\u0159\u00edve (early check-in)? Pokud doraz\u00edte d\u0159\u00edve, r\u00e1di v\u00e1m nab\u00eddneme d\u0159\u00edv\u011bj\u0161\u00ed check-in dle aktu\u00e1ln\u00edch kapacitn\u00edch mo\u017enost\u00ed. Nicm\u00e9n\u011b pro garanci dostupnosti p\u0159i [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3539","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"google-site-verification\" content=\"Xxn1DtZUas6WDZmx1ynn0obOkmV7uBULRBgCpp5CCPA\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.mooo-apartments.com\/castle\/cs\/faq-2\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\n\t\t<link rel=\"preconnect\" href=\"https:\/\/apps.mews.li\/distributor\/prerelease\/production\/0.0.0-production.6\/distributor-app.js\">\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta 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